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Terms and Conditions

Last updated: June 20, 2026

These Terms govern your access to and use of the Glow-tip website and the purchase of digital products offered through it.

Please read these Terms and Conditions (the "Terms") carefully before using Glow-tip (the "Website"). By accessing the Website, creating an account, or purchasing any digital product, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. Who we are and what Glow-tip does

Glow-tip is a platform for selling and delivering digital products — such as images, videos, PDFs, and audio files — to buyers. Digital products are delivered electronically, including by email, after a successful payment. We offer both one-time purchases and, where indicated, recurring subscriptions.

The operator of the Website is referred to in these Terms as "we", "us", or "Operator". Our operator details and contact information are set out in the "Contact" section below. These Terms form a binding agreement between you and the Operator. They incorporate by reference our Privacy Policy and any other policies published on the Website.

2. Eligibility and accounts

To purchase digital products you may be required to provide a valid email address for delivery and account purposes. You agree to provide accurate, current, and complete information and to keep it up to date.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us promptly of any unauthorised use or security breach.

You may stop using the Website at any time. Where you hold an account, you may request its deletion as described in the Privacy Policy, subject to any records we are required to retain by law (for example, transaction and tax records).

3. Age eligibility

The Website and its products are intended for adults. You must be at least 18 years old to create an account or purchase any product. By purchasing, you confirm that you are 18 or older and that the payment method belongs to you or that you are authorised to use it.

We do not knowingly permit purchases by minors. We may require age verification before granting access to age-restricted products, and we may refuse or cancel any order and suspend any account where we reasonably believe the user does not meet these requirements.

4. Orders, pricing, and payment

Prices for digital products are displayed on the Website and may be shown inclusive or exclusive of applicable taxes as indicated at checkout. We may change prices at any time, but changes do not affect orders already confirmed.

Payment is processed by our third-party payment provider. By submitting an order, you authorise the charge for the total amount shown at checkout. Your order is confirmed once payment is successfully received and we make the digital product available to you.

You are responsible for ensuring that the payment method you use is valid and that you are authorised to use it. We may refuse or cancel an order where we reasonably suspect fraud, unauthorised payment, or a breach of these Terms.

Records and dispute evidence. We retain records relating to your orders, including delivery logs, download and access records, and email fulfilment records. Where you initiate a payment dispute or chargeback, or where we investigate suspected fraud or unauthorised use, we may process, retain, and disclose these records to our payment provider, card schemes, or other parties as necessary to verify that the product was delivered and to defend against the claim.

Payout holds. Where we reasonably suspect fraud, a chargeback, or a breach of these Terms in connection with a creator account, we may temporarily withhold or delay payouts to that creator pending investigation. We will notify the affected creator promptly and resolve the matter as quickly as reasonably practicable.

5. Subscriptions and recurring payments

Where a product is offered on a subscription basis, you authorise us (through our payment provider) to charge the recurring fee at the stated interval until you cancel. Subscriptions renew automatically at the end of each billing period. The applicable price, billing interval, and renewal terms are shown before you subscribe.

You may cancel a subscription at any time, effective at the end of the current billing period; cancellation stops future renewals but does not shorten the period already paid for. Unless required by law, fees already paid for the current period are not refunded and are not prorated on cancellation. We will give reasonable advance notice of any change to subscription pricing, and you may cancel before the change takes effect.

6. Delivery of digital products

Digital products are delivered electronically after payment is confirmed, typically by email or by access through the Website. Delivery times are usually immediate but may be affected by technical factors outside our control.

It is your responsibility to provide a correct email address and to ensure you can receive our messages (for example, by checking spam filters). If you do not receive a product you have paid for, contact us and we will assist in re-delivering it.

7. Right of withdrawal and refunds

Under EU consumer law, consumers generally have a 14-day right to withdraw from purchases made at a distance. However, this right does not apply to the supply of digital content that is not on a tangible medium where performance has begun with the consumer's prior express consent and acknowledgement that the right of withdrawal is thereby lost.

By completing a purchase, you expressly request immediate delivery of the digital product and acknowledge that, once delivery has begun, you lose your right of withdrawal. You give this consent at checkout.

Except where required by law, digital products are non-refundable once delivered. If a product is not delivered, is faulty, or materially differs from its description, you may be entitled to a remedy under applicable consumer law — contact us and we will address it. Nothing in these Terms limits your mandatory statutory rights as a consumer.

8. Data protection and privacy

We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Lithuanian data protection law. We act as the data controller for personal data collected through the Website.

Our Privacy Policy, published on the Website, explains what data we collect, the legal bases for processing, how long we retain it, who we share it with (including our payment provider and email/delivery services), and the rights you have — including the rights of access, rectification, erasure, restriction, portability, and objection, and the right to lodge a complaint with the Lithuanian State Data Protection Inspectorate (Valstybinė duomenų apsaugos inspekcija) or your local supervisory authority.

The Website uses cookies and similar technologies. Details of the cookies we use and how to manage your preferences are set out in our Privacy Policy / Cookie Policy. Non-essential analytics cookies are used only if you choose to accept them, and you may reject or change your choice at any time through cookie preferences.

The Privacy Policy is incorporated into these Terms by reference. In the event of a conflict on data-protection matters, the Privacy Policy prevails.

9. Licence to use purchased products

Unless stated otherwise on the product page, when you purchase a digital product you receive a personal, non-exclusive, non-transferable, non-sublicensable licence to access and use that product for your own personal, non-commercial use.

You may not copy, redistribute, resell, sublicense, rent, lend, publicly display, publicly share, repost, or otherwise exploit the product beyond the scope of this licence. You must not use the product, in whole or in part, to train, fine-tune, or develop any machine-learning or artificial-intelligence model or dataset, nor permit any third party to do so. You must not claim ownership or authorship of the product, remove or alter any copyright or proprietary notices, or use the product for any commercial purpose. Any rights not expressly granted are reserved by the rights holder.

10. Intellectual property

The Website itself — including its design, text, graphics, logos, and software — and all digital products made available through it are protected by intellectual property laws. Except for the limited licence granted in Section 9, no rights are transferred to you.

"Glow-tip" and associated logos are marks used by the Operator. You are granted no right or licence to use them without prior written consent.

11. Acceptable use

You agree to use the Website lawfully and only for its intended purpose. In particular, you agree that you will not:

  • violate any applicable law or encourage others to do so;
  • upload, post, or transmit any content that is unlawful, infringing, defamatory, harassing, hateful, or that violates the rights of others;
  • infringe any intellectual property, privacy, or publicity rights of any person;
  • attempt to gain unauthorised access to the Website, its servers, or any connected systems;
  • use any robot, spider, scraper, or other automated means to access or copy content without our prior written consent;
  • introduce viruses, malware, or any code designed to disrupt, damage, or impair the Website;
  • interfere with the proper working of the Website or any other user's use of it;
  • resell, redistribute, or commercially exploit any digital product except as expressly permitted; or
  • impersonate any person or misrepresent your affiliation with any person or entity.

Content that is illegal under applicable law is strictly prohibited. We may also prohibit categories of content that, while legal, we consider to carry undue legal or reputational risk, at our discretion.

12. Content standards and prohibited content

Glow-tip permits both standard (SFW) and adult (NSFW) content, subject to the following standards which apply to all creators and all content published on the platform.

The following content is strictly prohibited and will result in immediate removal and permanent account termination, and may be reported to law enforcement:

  • Any content that sexually depicts, exploits, or abuses minors (persons under 18), including computer-generated or illustrated depictions (CSAM). Zero tolerance — no exceptions.
  • Non-consensual content of any kind, including content that depicts, simulates, or promotes sexual activity without the clearly established consent of all depicted parties, or content that has been recorded or distributed without the subject's consent ("revenge porn" or non-consensual intimate imagery).
  • Content that involves, promotes, or glorifies violence, coercion, or threats in a sexual context.
  • Content that constitutes hate speech or discriminates on the basis of race, ethnicity, religion, gender, sexual orientation, disability, or other protected characteristics.
  • Content that facilitates or promotes illegal activity, including but not limited to human trafficking, exploitation, or the production of illegal substances.
  • Content that infringes the intellectual property rights of any third party, including unauthorised use of copyrighted material.

We reserve the right, but not the obligation, to review, moderate, and remove any content at our discretion. Enforcement action may include content removal, account suspension, permanent termination, and referral to relevant authorities.

Creators are solely responsible for ensuring that all content they upload complies with these standards and all applicable laws. By uploading content, a creator represents and warrants that they have all necessary rights and consents in respect of that content.

13. Creator age verification and record-keeping

All individuals who create accounts for the purpose of uploading and selling content on Glow-tip ("creators") must be at least 18 years old. We require creators to complete an age and identity verification process before publishing any content.

As part of the verification process, creators are required to submit:

  • a valid government-issued photo identification document (such as a passport, national identity card, or driver's licence) confirming that they are aged 18 or over; and
  • where content features other individuals, documentation confirming that each depicted person has provided informed, written consent to their participation and to the publication of the content, and that each such person is aged 18 or over.

We retain copies of identity verification documents and consent records in accordance with our Privacy Policy and applicable legal obligations. These records are kept for a minimum of seven (7) years from the date of verification or from the last date on which the relevant content was available on the platform, whichever is later.

Creators must notify us immediately if any previously verified information changes or if they become aware that any content on the platform features a person who did not provide consent or who was under 18 at the time of creation. Failure to do so constitutes a material breach of these Terms and may result in immediate termination and referral to law enforcement.

We reserve the right to request updated or additional verification at any time. Access to creator features may be suspended pending completion of any verification request.

14. Reporting illegal or infringing content

If you believe any content on the Website is illegal, infringes your rights, or otherwise breaches these Terms, please notify us using the contact details below. Your notice should include: a clear description of the content and its location (such as a URL); an explanation of why you consider it illegal or infringing; and your contact details so we can follow up.

We will review valid reports in a timely, diligent, and objective manner and take appropriate action, which may include removing or disabling access to the content. Where we act on content you submitted or reported, we will, where required, inform you of the decision and of any available means to contest it.

15. Suspension and termination

We may suspend or terminate your access to the Website or any account, in whole or in part, if you breach these Terms, if we are required to do so by law, or to protect the Website, other users, or third parties. Violation of these Terms may result in account suspension, termination of access, or refusal of future service. Where appropriate and lawful, we will give notice and an opportunity to address the issue.

You may terminate your relationship with us at any time by ceasing to use the Website and, where applicable, deleting your account. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, and governing law) will continue to apply.

16. Disclaimers

The Website and its content are provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties not expressly stated in these Terms, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Website will always be available, uninterrupted, secure, or error-free, and we may suspend, withdraw, or restrict all or part of it for operational reasons. Nothing in this section affects your mandatory statutory rights as a consumer.

17. Limitation of liability

Nothing in these Terms excludes or limits our liability where it would be unlawful to do so — including liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot be excluded under mandatory applicable law (including mandatory consumer protection law).

Subject to the paragraph above, and to the fullest extent permitted by law, we are not liable for any indirect, incidental, special, or consequential losses, for loss of profit, data, or goodwill, or for service interruptions or failures of third-party platforms (including payment processors). Our total aggregate liability arising out of or in connection with these Terms is limited to the amount you paid for the product or service giving rise to the claim.

18. Indemnity

To the extent permitted by applicable law, you agree to indemnify and hold us harmless from claims, losses, and reasonable expenses arising from your breach of these Terms, your misuse of the Website, or your infringement of any third-party right. This does not apply to the extent a loss results from our own breach or negligence.

19. Force majeure

We are not liable for any delay or failure to perform our obligations where the delay or failure results from events beyond our reasonable control. This includes, without limitation, internet, hosting, or telecommunications outages; failures or suspensions affecting our payment provider or other third-party platforms; cyberattacks, denial-of-service attacks, or security incidents; acts of government or regulators; strikes or labour disputes; fire, flood, storm, or other natural disasters; epidemics; and war or civil unrest. Where such an event continues for a prolonged period, either party may take reasonable steps to suspend or end the affected obligations without liability.

20. Changes to these Terms

We may amend these Terms from time to time. Where changes are material, we will give reasonable notice by posting the updated Terms on the Website and, where appropriate, by other means. Changes take effect on the date indicated. By continuing to use the Website after changes take effect, you agree to the revised Terms. Each updated version supersedes prior versions as of its "Last updated" date.

21. Governing law and disputes

These Terms and any dispute arising out of or in connection with them are governed by the laws of Lithuania, without prejudice to any mandatory consumer protection rules of the country in which you, as a consumer, are habitually resident.

If you are a consumer, you may bring proceedings in the courts of your country of residence, and mandatory consumer protections available to you there continue to apply. Subject to mandatory consumer rules, the courts of Lithuania have jurisdiction over disputes with non-consumer users. Consumers resident in the EU may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

22. General

If any provision of these Terms is found invalid or unenforceable, the remaining provisions continue in full force, and the invalid provision will be replaced by a valid one that comes as close as possible to the original intent.

Our failure to enforce any provision is not a waiver of it. These Terms, together with the Privacy Policy and any policies referenced, constitute the entire agreement between you and us regarding the Website. You may not assign your rights under these Terms without our consent; we may assign ours in connection with a reorganisation or transfer of the business.

23. Contact

Email: support@glow-tip.com